Effective Date: January 1, 2026 | Last Updated: September 2026
Your Bridge School ("we," "us," or "our") operates the Dream English Academy mobile application and the yourbridgeschool.com website (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
1. Information We Collect
1.1 Personal Information You Provide
When you register for courses, submit reviews, or contact us, we may collect:
- Identity Data: Full name, date of birth, gender
- Contact Data: Phone number, email address
- Enrollment Data: Course selections, delivery preferences, payment information
- Review Data: Ratings, comments, and feedback you submit about schools or branches
- Account Data: Login credentials (if applicable), profile information
1.2 Information Collected Automatically
When you use our Services, we may automatically collect:
- Device Data: Device type, operating system, unique device identifiers
- Usage Data: Pages visited, features used, time spent, interaction patterns
- Log Data: IP address, browser type, access times, referring URLs
- Location Data: General geographic location based on IP address
1.3 Information from Third Parties
We may receive information from:
- Partner schools and agents (enrollment confirmations, contact details)
- Analytics providers (aggregated usage statistics)
- Social login providers (Google, Facebook) if you choose to sign in via these services
2. How We Use Your Information
We use the information we collect to:
- Process course enrollments and manage your subscription
- Deliver educational content, classes, and services
- Communicate with you about courses, schedules, and account updates
- Process and display school/branch reviews (after moderation approval)
- Improve and personalize our Services
- Conduct analytics to understand usage patterns
- Ensure security and prevent fraud
- Comply with legal obligations
- Send promotional communications (with your consent, where required)
3. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Partner Schools: Enrollment details relevant to your courses at specific schools
- Agents: Authorized enrollment representatives at partner schools
- Service Providers: Third-party vendors who assist in operating our Services (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL)
- Access controls and authentication mechanisms
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain review data (moderated reviews are retained indefinitely as part of the public review system)
You may request deletion of your account data by contacting us, subject to our legal retention obligations.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Restriction: Request restriction of processing of your data
- Portability: Request transfer of your data in a structured, machine-readable format
- Objection: Object to processing of your data for certain purposes
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our Services are designed for learners of all ages, including minors. For users under the age of 18:
- Registration and enrollment must be completed by a parent or legal guardian
- We collect only the minimum data necessary to provide educational services
- Parental consent is required for account creation
- Parents/guardians may review, request deletion, or refuse further collection of their child's data
We do not knowingly collect personal information from children under 13 without parental consent, in compliance with COPPA and applicable laws.
8. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Maintain session state and remember preferences
- Analyze website traffic and usage patterns
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Services.
9. Third-Party Links
Our Services may contain links to third-party websites or services (e.g., partner school websites, external exam portals). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
Your information may be processed in countries other than your country of residence. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to countries outside your jurisdiction, which may have different data protection rules.
11. Data Protection Officer
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending a notification through the application
- Updating the "Last Updated" date at the top of this policy
Your continued use of the Services after changes become effective constitutes acceptance of the revised policy.
13. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Algeria, without regard to its conflict of law provisions.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to contact us at privacy@yourbridgeschool.com.